Frequently Asked Questions
I’m new to LagreeFIT – should I start with a private lesson?
Not unless you want to! Our classes are small so you can be sure that our trainers will take good care of you. Each exercise can be modified to suit an individual’s current fitness level, pregnancy, injuries or other limitations. If you do have any prevailing injuries or concerns, please give us a call or email us at email@example.com and we will be glad to take care of you. Please also ensure that you let your instructor know of any modifications you might require prior to commencement of class.
What can I expect in my first Megaformer class at LagreeFIT?
Our Megaformers are a state of the art redesign of the traditional Pilates reformer machine – but with much more functionality! Expect to sweat, elevate your heart rate and work your muscles to fatigue in a zero impact, highly effective work out.
Do I need to be fit to attend LagreeFIT classes?
No, all levels of fitness are warmly welcomed. Everybody can benefit from the workout, regardless of fitness experience. Each class is small, allowing the instructor to focus on each individual’s progress to maximise results.
I’m already fit! What will I get out of LagreeFIT?
Prepare to be challenged and amazed! Fitness nuts and elite athletes alike find LagreeFIT classes complement their existing training regime and enhance performance. The workout can help increase core strength, address imbalances from overtraining specific muscle groups, improve flexibility and so reducelikelihood of injury.
How do I book my first class?
Click on this link and follow the prompts to create an account on our online booking system. As a new client, make sure you purchase our “New Client: 5 classes in 15 days” package. When the transaction is completed, five class credits will be added to your account. Follow the prompts for timetable to book into class. If the class is full, clicking “Sign Up Now” will add you to the wait list.
How do I schedule sessions?
We have an easy-to-use and extremely secure ONLINE BOOKING SYSTEM which you can login to via our website. The first step is to create a username and password. A variety of class packages are available for purchase online (we accept Visa and Mastercard) which will show up in your account as class credits, allowing you to make bookings. Please note that no classes can be confirmed if you have not prepaid. All classes require booking in advance so reserve your spot early or call us on 0411 542 229 if you need any assistance. Rest assured that your details are safe and we will never, ever pass any of your details to a third party for marketing purposes.
Should I do anything special for my first LagreeFIT class?
Please arrive 10 minutes before your first class to give yourself time to get changed, familiarise yourself with the Megaformer and have a quick chat with your instructor about your current level of fitness as well as ay modifications to the workout that you might required.
What should I wear?
Wear comfortable clothes you can easily move in. We recommend stretchy pants or shorts and a t-shirt or sports top. No shoes are needed for classes. Grippy socks are optional.
How long are classes?
Our standard ALL LEVELS classes are 50 minutes in duration. Lagree EXPRESS classes are 45 minutes.
Does LagreeFIT have shower facilities?
Yes, we do. See our website for a full list of the facilities available at each of our studios.
What if I need to cancel my session or miss a class?
Please be aware that a 12-hour change/cancellation policy applies to all LagreeFIT group classes. You can cancel your attendance by logging in to your account on our online booking system. Please note that your account will not be re-credited if you reschedule or cancel within the 12-hour notice period. Members who late cancel will be charged a $10 “late cancellation” fee or a $20 “no show” fee of $20 for non-attendance. For private training, a 24-hour cancellation policy applies.
Can I waitlist for a class?
Absolutely and we recommend doing this. Not only will you maximise your chance of getting into a class, it also helps us know where we need to add classesIf a space frees up, the first person on the wait list is automatically added to the class and notified by email and / or SMS.
Please note the following important points regarding the use of the waitlist:
If a space frees up MORE than 12 hours prior to the start of the class, the first person on the waitlist is AUTOMATICALLY added to the class and it is assumed that they WILL be attending. If you know more than 12 hours prior to the start of the class that you cannot make it, you must early cancel yourself out of the class otherwise it is assumed you are coming (and thus preventing someone else from attending). If you are aware that you can no longer attend a class for which you are waitlisted, please remove yourself from the waitlist at least 12 hours before the scheduled class start time.
If a space frees up LESS than 12 hours prior to the start of the class, LagreeFIT has to manually add you to the class and will contact you to confirm (usually via the mobile number on your profile). If you have not be contacted by LagreeFIT, you cannot assume that you will be added to the class. You can also book yourself into a class within 12 hours of its scheduled start time if you see a spot become available online, even if you are waitlisted for that class.
For the waitlist to work effectively for clients, it is essential that you are signed up for email and / or SMS reminders in your profile. Without this, you will have no confirmation of any bookings made and won’t receive notice as to whether the waitlist has added you to your class.
How often should I take LagreeFIT classes?
The workout is designed to work your body to muscle fatigue, which requires rest in between training sessions. We recommend taking classes three times a week to maximize results, as well as allowing your body proper recovery time but, depending on your own personal level of fitness, you may need more or less time to recover — some students come as often as four to five times a week. The key is to listen to your body and find what works best for you.
Is private training available at LagreeFIT?
We offer both one-to-one personal training and buddy (two-to-one) sessions when we do not have group classes scheduled. We also offer team work outs for up to 10 people. Please contact us to discuss your particular needs and goals and to schedule an appointment.
Can I attend group classes at LagreeFIT if I am injured?
It depends on your injury. You should also discuss participating in exercise when injured with your doctor or health care provider. Please contact us prior to purchasing or booking classes to discuss your needs so that we can advise whether you can train safely in a group setting.
Can I attend LagreeFIT classes if I am pregnant?
If you have been attending LagreeFIT classes regularly before becoming pregnant, you are welcome to continue coming to classes for as long as your doctor or health care adviser recommend. For new clients who are pregnant, we do not recommend commencing LagreeFIT group classes but you might be able to start your training with a private session if appropriate. Please get in touch if you have any queries.
Do you have a child care service?
Unfortunately not. We cannot accept any children into our studios. Please understand that our studios are intimate spaces, and it is unfair on other clients to impose any children on them (irrespective of how well behaved they are). We do offer a mums and bubs class in Mosman to which you can bring your little one and work out with other new mums and dads.
Can I purchase LagreeFIT gift certificates?
Absolutely! LagreeFIT Gift Certificates are available in a variety of denominations and can be purchased online here.
Have other questions? Simply call us on 0411 542 229 or email: firstname.lastname@example.org.